#22 Final Thoughts on Client Management

Like Bob Ross putting the final touches, I'd like to compliment Alex with a few thoughts of my own. It's a continuous journey of learning, adaptation, and above all, understanding.

I'd love to see more of Alex's writing; I think he has done an excellent job sharing the Belkins approach to client management on so many tactical levels.

It's been 10 years since Alex and I started in the lead generation space, and when I take myself back to the early days, I see an inexperienced Alex who was not as refined as he is now. Those were the days when we lacked structure, process, guides, and automation; we didn't have all the technical advantages Alex has shared with you.

The three things we had were:

• We couldn't deliver poor work.

• We were always curious.

• We thought there must be a better way.