Client Management Basics

#22 Final Thoughts on Client Management

Like Bob Ross putting the final touches, I'd like to compliment Alex with a few thoughts of my own. It's a continuous journey of learning, adaptation…

Mar 22, 2024 •

Michael Maximoff

#21: The Art of Conversation

Mastering client communication & presentational skills. Understanding the nuances of maintaining transparent, open, and effective communication lines…

Mar 15, 2024 •

#20: The Best in Class Account Management

Building an Exceptional Account Management Team: Recruiting, Key Roles, and Core Metrics. Today, we're shedding light on the inside processes employed…

Mar 8, 2024 •

#19: First Impression Lasts: Perfecting Client Onboarding.

Setting the stage for a long-lasting relationship with your clients starts with the handoff up until the kick-off. Here is how Belkins is doing it.

Mar 1, 2024 •

#8: Sustainable Growth

Diving deep into key metrics like CAC, LT, LTV, Retention, and Churn, complete with benchmarks and indicators of positive and negative trends.

Dec 8, 2023 •

Michael Maximoff

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